Shree Sowkhya Hospital Pvt Ltd - Cancellation Policy
At Shree Sowkhya Hospital Pvt Ltd, we understand that unforeseen circumstances may arise, leading to the need for appointment cancellations or rescheduling. To ensure a fair and transparent process, we have developed the following cancellation policy:
1. Appointment Cancellation:
- Patients are kindly requested to provide a minimum of 24 hours' notice for the cancellation of any scheduled appointments.
2. Cancellation Fee:
- A cancellation fee may be applicable for appointments cancelled within 24 hours of the scheduled time. The amount of the fee will depend on the type and length of the appointment.
- The cancellation fee will be communicated to the patient at the time of scheduling and will be clearly outlined in the appointment confirmation.
3. Rescheduling:
- Patients are encouraged to reschedule appointments in advance, and we will make every effort to accommodate their request.
- Rescheduling within the 24-hour window may also be subject to the same cancellation fee.
4. Emergency Situations:
- We understand that emergencies can happen. In case of a genuine emergency, where it is not possible to provide the required notice, the cancellation fee may be waived at the discretion of the hospital management. Supporting documentation may be requested.
5. No-Show Policy:
- Patients who do not show up for a scheduled appointment without providing any notice may be considered a "no-show."
- A no-show fee may be applied, and repeated instances may affect the patient's ability to schedule future appointments.
6. Communication:
- All cancellations and rescheduling requests should be communicated directly to our appointment scheduling department through the provided contact channels.
- Patients are encouraged to utilize the hospital's online portal or contact our helpline for convenient appointment management.
7. Exceptions:
- Exceptions to the cancellation policy may be considered in special circumstances, and the final decision rests with the hospital management.
Note:
- The cancellation policy aims to ensure optimal utilization of our healthcare resources and maintain a high standard of service for all our patients.
- By scheduling an appointment with Shree Sowkhya Hospital Pvt Ltd, patients acknowledge and agree to comply with the terms outlined in this cancellation policy.
- This cancellation policy is subject to periodic review and may be updated without prior notice. Patients will be informed of any changes to the policy through our official communication channels.
- Thank you for your understanding and cooperation.